At Safi Luxury, we’re committed to delivering your order as efficiently as possible. Here’s everything you need to know about our shipping process.
1. Shipping Times
- Standard Delivery: Orders are typically processed within 1-2 business days after confirmation. Delivery times range from 3-7 business days within Bangladesh.
- Expedited Delivery: For faster service, choose expedited shipping at checkout for an estimated 1-3 business days for major cities.
Note: Delivery times may vary depending on the destination, public holidays, or other unforeseen circumstances.
2. Shipping Charges
- Standard Delivery: Shipping is free on orders over a certain amount. For orders below this threshold, a flat shipping rate will apply based on the location.
- Expedited Shipping: Additional charges apply for expedited shipping and will be displayed at checkout.
3. Order Tracking
Once your order is shipped, we’ll send you a tracking link via email or SMS, allowing you to monitor your package every step of the way.
4. Delivery Areas
- Domestic: We deliver all over Bangladesh, including Dhaka, Chittagong, Rajshahi, Khulna, Sylhet, and other regions.
- International: Currently, we do not offer international shipping.
5. Important Notes
- Delivery Confirmation: If the recipient is unavailable at the time of delivery, our courier service may leave a delivery notice and attempt re-delivery.
- Unsuccessful Deliveries: Orders may be returned to us if the delivery address is incorrect, the recipient is unreachable, or other delivery issues arise. Additional shipping charges may apply for re-shipping.
6. Questions or Assistance
If you have any questions or need assistance with your order, feel free to reach out to our customer service team:
- Email: safiluxury113@gmail.com
- WhatsApp: 01407016741
- Phone: 01704483002